Sunday, September 12, 2010
The last brand we used was a nightmare, about 1 in 40 cases breaking, meaning wine everywhere, broken glass and the all important time-destroying cleanup ruining the day. We hand bottle our own wines in a small finished room with a pneumatic corker that can't be hosed down or simply brushed out. I won't name names, but with that last glass we used the quality control schmuck who finally came out after numerous angry phone calls claimed that:
a) 1 in 480 bottle breakage is totally normal and acceptable, and we shouldn't be complaining. And,
b) It was the other guy's fault, not his company's.
Needless to say we will never use Demptos glass again - oops.